NAVIIK · CHAIWITHCODE

Privacy policy

Effective 1 October 2026

Naviik: Smart TV Remote is provided by ChaiWithCode. This policy explains how the app handles information when you connect to a compatible Google TV or Android TV.

Your TV connection

Naviik uses your local network to discover TVs, pair with them and send remote commands. TV names, local network addresses, pairing information and preferences are stored on your device. Pairing credentials are stored in the Apple Keychain. Remove a saved TV in the app to forget that pairing. Naviik does not require an account.

Voice and keyboard

Microphone access is used when you choose voice input. Audio is sent to your connected TV; its assistant may process it through the TV platform's services under that platform's privacy policy. Keyboard text is sent to the TV. We do not send your audio, keyboard text or pairing PIN to Firebase Analytics or Crashlytics.

Analytics and crash diagnostics

Naviik includes Google Analytics for Firebase and Firebase Crashlytics to understand app usage and diagnose problems. These services process app-instance or installation identifiers, app interactions and session information, device and operating-system details, and crash and diagnostic data. Analytics may infer an approximate location from an IP address; the app does not request GPS location. The integrated Analytics product does not include advertising-ID support. We do not operate an advertising service or sell personal information.

Local diagnostic logs may contain TV and connection details. These local log files are not automatically uploaded. Review them before deliberately sharing them with support. Crashlytics separately sends crash diagnostics and may receive Analytics breadcrumbs.

Google processes data on infrastructure that may be outside your country. See Firebase privacy and security information and Google's privacy policy. Retention depends on the service and its configuration; Firebase documents 90-day retention for Crashlytics crash data before deletion begins.

Support messages

If you email us, we receive your email address and the information you choose to include. We use it to respond and troubleshoot. Avoid including passwords, pairing PINs or private network details. Support correspondence is retained as needed to handle your request and meet applicable obligations.

Purchases

If optional tips or purchases are offered, Apple processes payments under its own terms and privacy policy. We do not receive your payment-card details. Features and prices, if offered, are displayed before purchase.

Your choices

You can manage microphone and local-network permissions in iOS Settings, remove paired TVs in Naviik, and uninstall the app. Keychain credentials can persist after uninstalling, so remove saved TVs first if you want to forget pairing information. You may contact us about access, correction or deletion of information you have shared with us. We may be unable to identify an individual installation from an email address alone because Naviik has no user accounts.

Children

Naviik is a general-purpose TV utility and is not specifically directed at children. We do not knowingly request personal information from children. Contact us if you believe a child has sent personal information to support.

Changes and contact

We will update this page and its effective date when this policy changes. For privacy questions or requests, email support.chaiwithcode@gmail.com.